At Techniques we want your salon experience to be as enjoyable as possible. In order to expedite your service, we ask that our clients arrive on time. We will do our best to ensure that your appointment begins on time and is completed in a timely fashion.
However, if we are running behind schedule, we will call you in order to prevent you from having to wait.
The salon cannot guarantee services to clients who arrive later than 15 minutes after their scheduled time. If you call to inform us that you are running late, we will offer a 15-minute grace period. However, the salon reserves the right to refuse service to clients who are more than 15 minutes late to an appointment
What if I am Late for My Appointment?
A 15 minute grace period will be given for appointments. After 15 minutes without a phone call to inform us of your E.T.A., your appointment will need to be rescheduled. In the event that you have to cancel your appointment, please call to reschedule 24 hours in advance. If you do not call, and do not arrive for your appointment, it will be considered a no show and you will be charged $35, payable on your next visit. Techniques reserves the right to refuse service to anyone who is a “no show” for more than two appointments.